posted on March 16, 2017 12:57
The often unmentioned fourth element of the Triple Aim, improving providers’ experience of care, has been an important component of PCMH transformation for Tamara Bethel, Nurse Practitioner at the Sonshine Family Health Clinic in Boise, a solo practice that is part of the Saint Alphonsus Health Alliance. In addition to the satisfaction derived from providing higher quality of care for their patients (another element of the Triple Aim), Tamara says that despite ongoing EHR issues at their clinic and the time commitment required of a PCMH transformation, it’s been gratifying to know that a nurse practitioner can become a champion of PCMH transformation.
Tamara says that although running reports is a big lift, it’s very important to keeping patients up-to-date on chronic care issues and clinical quality measures. The reports enable them to see which patients are deficient in an area and need to be brought in. The reports make a huge difference in empowering the patient by pointing out barriers to care and they enable the clinic to give the care patients deserve.
Tamara started reading about PCMHs years ago and then went back to school to get her doctorate of nursing practice. That’s when she took on this PCMH initiative. She says “it’s exciting to have the chance to see a NCQA placard in our office,” and she hopes to distinguish their small clinic by achieving a level three accreditation.